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When you’re looking for a builder to help you on your journey to creating your own custom home, it’s important to be certain that they’re the perfect fit for you. Without someone who can understand exactly what you want, it can be hard to make your custom house into a true home.

There are many important factors to look for when searching for a custom builder, so we’ve compiled 5 of the most important features to be on the lookout for in your search.

An Established Portfolio

The first thing to look for when searching for a custom builder is a well-established portfolio. It’s important to make sure that your builder has their work and finished projects on display, so you can not only be sure of their skill but also be able to tell if their style matches yours.

Make sure to do a good amount of research on your builder and the work they’ve done. Check out their website if they have one, maybe their Facebook profile, their Houzz profile, or even Pinterest pages of theirs to get an idea of the work they do. 

Finding a builder with an established and diverse portfolio is a great sign that you’re going down the right path in your search, and it’s always important to know what kind of results you can expect from your custom builder.

Credible Reviews

Just as important as having a well-established portfolio, credible and honest reviews are another big thing to look for in your custom builder. 

It’s almost second nature for us to check the reviews for any kind of product before buying, and it should be no different with a builder. Reading the opinions of others is extremely important in determining if a specific custom builder is right for you.

Just like with a good product, you’ll want a builder who has honest, good reviews. When researching a builder, be sure to check their reviews on Google, Houzz, Facebook, or Yelp if they’re listed on there. 

Be on the lookout for credible and honest reviews that prove the builder does good work, but also keep an eye out for a negative or non-positive review or two, this provides a sense of honesty and reality. Someone with no reviews or all perfect reviews can definitely be a red flag, so be sure to be diligent in that regard. 

Flexible Customization Options

If you’re looking to build a truly custom home, then you’ll want every aspect of the home to be able to be customized. Many larger production builders will provide different floorplans and can allow for clients to alter a few rooms or details within the footprint of the house, but won’t allow for the footprint itself to be changed or customized.

Although the route of full customization can be long and difficult, considering nobody has ever built your custom home before, partnering with a builder who can deliver a fully custom experience is extremely important if that’s the route you want to take for building your home.

Customer Centric Process

Building your own custom home is a significant investment, so you want to be certain that the builder that you’re working with has processes that are centered around you. There are two sides to any relationship, and you should be sure that your builder provides staff that is there for you, respond to your calls quickly, and care about you as a customer and not just their own office and overhead.

If a builder takes forever to return your calls, hardly answers any questions, and doesn’t seem to want to give you the time of day, what do you expect their work on your home is going to be like?

A Knowledgeable Staff

During the process of building your home, you may not be speaking directly to the builder’s staff all that often, but it’s still incredibly important to make sure their team is knowledgeable and great at what they do. 

The person you’ll be interacting with in the process of building your custom home the most is the field superintendent. This is who you’ll be talking to on daily basis about your home, so if you have the ability to handpick or get to know your field superintendent, definitely be sure to select someone you can be sure is top-notch at what they do, communicates well with you, and has a good chemistry with you and the team. 

Hopefully with these five tips you’ll be able to get a clearer picture of what a great custom builder looks like. Be sure to do your research on a builder and their work portfolio, and never settle for someone who seems like they won’t put you as a customer first!

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